Policies
Return & Refund Policy
We want you to be happy with your purchase. Here's how returns work.
Return Period
We offer a 30-day return window for most items. To be eligible for a return, your item must be:
Unused and in the same condition that you received it
In the original packaging
Accompanied by the receipt or proof of purchase
Non-Returnable Items
The following items are exempt from return:
Perishable goods
Personal care items
Downloadable software products
Gift cards
Return Process
1
Initiate Return
Contact our customer service team to initiate the return process.
2
Package Item
Securely pack the item in its original packaging with all accessories.
3
Ship Return
Use our provided return label to ship the item back to us.
Refund Process
Once we receive your return:
We will inspect the item within 2 business days
You will receive an email notification about the status of your refund
If approved, your refund will be processed within 3-5 business days
Credit will be automatically applied to your original payment method